Bio: Sasha Dhall currently serves as the Vice President, Risk Performance and Growth at AppleCare Medical Group in Los Angeles. She oversees AppleCare's risk arrangements, staff-model clinics and health policy strategy. Additionally, she is responsible for membership growth and retention, with an emphasis on member experience.
Bio: Kevin leads the physician enterprise division of Providence St. Joseph Health –a $23B integrated Catholic health care delivery system spanning seven states – as Executive Vice President and Chief Executive, Physician Enterprise. With more than 8,000 providers across PSJH, the physician enterprise serves more than 4 million patients across the Western United States. Kevin also continues to serve as President and Chief Executive of St. Joseph Heritage Healthcare (Heritage), the physician foundation for eight medical groups across the state of California. With more than 2,000 physicians in medical group and IPA models, Heritage medical groups are some of the highest performing in the state – and are consistently recognized as top performers by the Integrated Health Care Association, APG and more. Heritage manages 100,000 Medicare Advantage (MA) lives and 400,000 commercial lives and accounts for about $1.8B in revenue.
Thanks to continuous innovation in care delivery models, data driven solutions, and a focus on physician-led decision making, Heritage has significantly improved PMPM performance, physician and caregiver engagement and patient experience – charting to the top quartile. Kevin and the Heritage leaders are also responsible for developing a proprietary patient experience program, Own It, which reconnects caregivers and physicians with their purpose in health care, with an emphasis on creating a culture of empathy and compassion. Own It is now being scaled across the Providence St. Joseph Health ministry as a best practice.
Kevin brings more than 15 years of ambulatory and acute operational experience, in addition to a long history in health care IT. He received a master’s degree in organizational leadership from Gonzaga University, his bachelor’s degree in business administration from the University of Iowa, and is Black Belt certified in Toyota’s LEAN model.
Bio: Matt Miller is Landmark Health’s SVP, Clinical Strategy & Head of Innovation. In this role he is responsible for the development and evolution of Landmark’s core operating model, and evaluating and scaling new technologies and approaches to bring high quality care to complex chronic patients across the country. Prior to joining Landmark, Matt was a Junior Partner in McKinsey & Company’s Southern California office and a leader in their Healthcare Systems and Services Practice.
At McKinsey, he worked with healthcare payers and other clients on population health and novel approaches to deliver value for patients and customers. He led the consultancy’s work on innovative ways to engage members in achieving better quality and cost in their own care, such as next-generation wellness, care management, and digital health.
Prior to medical school, Matt also spent time in technology product management, and at Stanford’s Center for Health Policy / Center for Primary Care Outcomes Research. Matt holds MD and MBA degrees from the University of California, Los Angeles, and a BA in Biology and Neurobiology from Harvard University.
Bio: Amy Nguyen Howell, MD, is a board-certified family practice physician. She currently oversees all clinical programs at CAPG and supports advocacy work in Sacramento and Washington, DC. Additionally, she contributes to the Steering Committee on the Core Quality Measurement Collaborative; Healthcare Payment and Learning Action Network Population-Based Payment Work Group; and Clinical Programs Committee at NCQA.
Bio: Heather Trafton is Senior Vice President of National Managed Service Organization Operations at Steward Health Care Network where she is responsible for leading both day to day operations and strategic planning for the accountable care organization and the health plans. She is recognized as a leader in the industry with exceptional knowledge and expertise in succeeding under risk-bearing contracts and payer-provider strategies.
She has been instrumental in establishing innovative population health programs which have resulted in improved quality, lower total medical expense trends, improved care coordination and optimized MLR.
Ms. Trafton has spent the past four years working at the intersection of technology and operations, she has implemented population health technologies that aggregate hundreds of disparate data sources, designed and implemented new care coordination platform to better support provider practices and partnered with several technology vendors to improve operational efficiencies.
Ms Trafton practiced as a licensed PA for fourteen years prior to receiving her MBA from George Washington University.